Why Choose Plumber 24 Fort Worth

Things you can confirm before you call

• A shop on the northeast side. Our base is 955 N Sylvania Ave in Riverside, near Oakhurst, Six Points and Haltom City. Sylvania Avenue, our street, also forms one edge of the Oakhurst Historic District, known for its Craftsman bungalows.
• A license number anyone can look up. The business holds Texas plumbing license # M-27587. Type it into the public license search on the Texas State Board of Plumbing Examiners website.
• Feedback you can read in full. Our reviews page sends you to where Fort Worth customers post about their own jobs.

One job, from the phone call to the test

1. The call

Expect questions first. Where is the water showing up? Is it clean, or does it smell like sewage? Those answers sort the call: an emergency, where we send our on-call plumber right away, or an appointment at an hour you pick.

2. Finding the cause

Nothing gets quoted from the driveway. Under a raised floor, the plumber crawls in with a light and traces the wet spot back to its source. On a slab, it may start with the water meter: if the dial still moves with nothing in the house running, water is escaping somewhere. A sewer line with repeat backups gets a camera inspection so you can see roots, a sag or a crack on the screen.

3. Options and price, then your yes

You'll hear what failed, what can be done and what each option costs, and work begins only after you pick one. A worn cartridge can be the whole problem; other times the plumbing around it is worn enough that a repipe deserves a conversation. Anything new found once a wall is open gets its own price, and the plumber waits for your answer before going on.

4. Permits

The City of Fort Worth requires a plumbing permit to change, install, move or repair plumbing, including water heaters. Simply replacing a fixture doesn't need one. When a job does need one, the plumber doing the work pulls the permit, and the City of Fort Worth sends an inspector to look over the finished work.

5. Testing before anyone packs up

A repair counts as done once it has worked under normal use with the plumber still there. Under a pier-and-beam house, the plumber checks the new section from the crawlspace with the water back on. After a slab repair, the meter is read again with everything off. A cleared restaurant line gets hot water run through it before the kitchen reopens. New gas piping is pressure-tested so the city inspector can sign off. Then the area is cleaned and you're shown what changed.

Fort Worth buildings need different handling

Riverside and Oakhurst: houses on piers

Many older houses near our shop are built on pier-and-beam foundations, with supply and drain lines hanging in the crawlspace below. Much of that pipe is old: original steel supply pipe corrodes from the inside and starves the faucets of pressure, and old cast-iron drains crack. One rusted-through fitting often means the pipe beside it is thin too, so you'll see the condition of the line on either side before choosing between a patch and a longer section. More on Riverside, Oakhurst and Six Points.

Slab homes on clay

Most newer houses, including the subdivisions in far north Fort Worth up toward Alliance, sit on concrete slabs, often poured over clay. The ground rises when the clay soaks up water and settles when it dries out, and over the years that movement can stress the lines cast under the floor. Clues include a water bill that jumps with no change in habits or a spot on the tile that feels warm underfoot. Leak detection pins down the spot first, so the opening in the concrete can be kept as small as the job allows. See slab leaks.

Stockyards and Near Southside kitchens

In a Stockyards or Magnolia Avenue kitchen, every service sends fats and food scraps toward the floor drains and the grease trap, while the burners and the dish machine count on steady gas and hot water. A drain that quits on a busy Saturday is an emergency. Planned work, such as a new gas drop or a grease trap repair, is booked for when the kitchen is closed or slow. See commercial plumbing and restaurant gas lines. More on the Northside and Stockyards.

Emergencies: 24/7 emergency service

A burst pipe, sewage rising in a tub or water you can't turn off is an emergency at 2 PM or 2 AM. Call (817) 755-5621 at any hour and we send our on-call plumber right away. Meanwhile, close the main: use the shut-off where the line enters the house, or the valve on the house side of the meter in the meter box near the curb.

The burst pipe guide and our emergency plumbing page go through the first few minutes step by step.

Coupons that apply to real jobs

• First visit with us: $50 off.
• Seniors, military members and first responders: 10% off.
• Go ahead with the repair and the dispatch fee is $0.
• Replacing a water heater: $150 off the new unit.

Terms are listed on the coupons page. Mention the one you want to use when you call.

Common questions about working with us

Talk to Plumber 24 Fort Worth

Call (817) 755-5621 with what you're seeing, or use the contact page for a question that isn't urgent. More about the company: about us and the photo gallery.